--- title: How to Configure Order to Cash in NetSuite description: What is Order to Cash and how do you set up the O2C process in NetSuite? image: https://blog.ennvee.com/hubfs/hero-blog-netsuite-o2c.jpg --- - Services & Technologies - Services - [Data & AI](https://ennvee.com/data-and-ai/) - [Digital Transformation](https://ennvee.com/digital-transformation/) - [Data Intelligence](https://ennvee.com/data-intelligence/) - [Technologies](https://ennvee.com/technologies/) - [Oracle Fusion Cloud](https://ennvee.com/oracle-fusion/) - [Oracle E-Business Suite](https://ennvee.com/oracle-ebs/) - [Oracle JD Edwards](https://ennvee.com/oracle-jde/) - [Oracle NetSuite](https://ennvee.com/oracle-netsuite/) - [Cloud Infrastructure (IaaS)](https://ennvee.com/oracle-cloud-infrastructure/) - [Microsoft Dynamics](https://ennvee.com/microsoft-dynamics-365/) - [Salesforce](https://ennvee.com/salesforce-cloud-services/) - [Application Development & Integration](https://ennvee.com/application-integration-services/) - [SAP](https://ennvee.com/sap/) - [Tools & Accelerators](https://ennvee.com/accelerators/) - [ennABLE](https://ennvee.com/accelerators/oracle-ebs-r12-2-upgrade-automation/) - [ennAccess](https://info.ennvee.com/jde-user-access-record-tool) - [TrendZ](https://ennvee.com/accelerators/oracle-proactive-system-monitoring/) - [EDI](https://ennvee.com/accelerators/oracle-edi-automation-tool/) - Products & Solutions - [ennSCM](https://ennvee.com/products/ennscm/) - [ennData 360](https://ennvee.com/products/enndata360/) - [AI ILMS](https://ennvee.com/products/ai-ilms/) - [AI in Finance Operations](https://ennvee.com/products/ai-in-finance-operations/) - [Expense Application](https://ennvee.com/products/expense-application/) - [Chatbot](https://ennvee.com/products/chatbot/) - [Field Sales Pro](https://ennvee.com/products/field-sales-pro/) - [AI - Powered Ticketing Tool](https://ennvee.com/products/ai-powered-ticketing-tool/) - [AI - Powered PO to SO](https://ennvee.com/products/ai-powered-po-so/) - [AI - Resume Grader](https://ennvee.com/products/ai-resume-grader/) - Insights - [Blogs](https://blog.ennvee.com/blog) - [Datasheets](https://ennvee.com/data-sheets/) - [Case Studies](https://ennvee.com/case-studies/) - [Whitepapers](https://ennvee.com/white-papers/) - Company - [About](https://ennvee.com/about-us/) - [Careers](https://ennvee.com/careers/) - [News and Events](https://ennvee.com/news-and-events/) - [Contact Us](https://ennvee.com/contact-us/) × Search - Services & Technologies - Services - [Data & AI](https://ennvee.com/data-and-ai/) - [Digital Transformation](https://ennvee.com/digital-transformation/) - [Data Intelligence](https://ennvee.com/data-intelligence/) - [Technologies](https://ennvee.com/technologies/) - [Oracle Fusion Cloud](https://ennvee.com/oracle-fusion/) - [Oracle E-Business Suite](https://ennvee.com/oracle-ebs/) - [Oracle JD Edwards](https://ennvee.com/oracle-jde/) - [Oracle NetSuite](https://ennvee.com/oracle-netsuite/) - [Cloud Infrastructure (IaaS)](https://ennvee.com/oracle-cloud-infrastructure/) - [Microsoft Dynamics](https://ennvee.com/microsoft-dynamics-365/) - [Salesforce](https://ennvee.com/salesforce-cloud-services/) - [Application Development & Integration](https://ennvee.com/application-integration-services/) - [SAP](https://ennvee.com/sap/) - [Tools & Accelerators](https://ennvee.com/accelerators/) - [ennABLE](https://ennvee.com/accelerators/oracle-ebs-r12-2-upgrade-automation/) - [ennAccess](https://info.ennvee.com/jde-user-access-record-tool) - [TrendZ](https://ennvee.com/accelerators/oracle-proactive-system-monitoring/) - [EDI](https://ennvee.com/accelerators/oracle-edi-automation-tool/) - Products & Solutions - [ennSCM](https://ennvee.com/products/ennscm/) - [ennData 360](https://ennvee.com/products/enndata360/) - [AI ILMS](https://ennvee.com/products/ai-ilms/) - [AI in Finance Operations](https://ennvee.com/products/ai-in-finance-operations/) - [Expense Application](https://ennvee.com/products/expense-application/) - [Chatbot](https://ennvee.com/products/chatbot/) - [Field Sales Pro](https://ennvee.com/products/field-sales-pro/) - [AI - Powered Ticketing Tool](https://ennvee.com/products/ai-powered-ticketing-tool/) - [AI - Powered PO to SO](https://ennvee.com/products/ai-powered-po-so/) - [AI - Resume Grader](https://ennvee.com/products/ai-resume-grader/) - Insights - [Blogs](https://blog.ennvee.com/blog) - [Datasheets](https://ennvee.com/data-sheets/) - [Case Studies](https://ennvee.com/case-studies/) - [Whitepapers](https://ennvee.com/white-papers/) - Company - [About](https://ennvee.com/about-us/) - [Careers](https://ennvee.com/careers/) - [News and Events](https://ennvee.com/news-and-events/) - [Contact Us](https://ennvee.com/contact-us/) # How to Configure Order to Cash in NetSuite [← All posts](https://blog.ennvee.com/blog) 3 MIN READ How to set up Order-to-Cash in your NetSuite ERP. ## What is Order-to-cash? Order to Cash (also known as O2C or OTC) is a business process for receiving and processing orders placed by your customers. ## Why is Order-to-cash important? O2C activities touch many different departments within a company — inventory, supply chain management, labor, etc. Because of this, the O2C process has a significant impact on the business. When Order to Cash activities are done manually it can cause bottlenecks that bring the business to a halt. Because O2C involves almost every business function — manufacturing, sales, technology, fulfillment, accounting, shipping — companies need to have every function under control to manage the process effectively. Order to cash functions also determine a company's cash inflow and working capital.  Ultimately, Order to cash is one of the most important business processes because it helps companies: - Reduce costs and accelerate cash flow - Resolve errors and delays - Service customers faster and more efficiently - Streamline the Order Management process by resolving inefficiencies like order submission delays, re-entries, duplicates, and backorders - Resolve Bill-to-Cash inefficiencies such as quoting and invoicing errors, invoice delays, and using multiple disparate data sources ## How to set up Order-to-cash in NetSuite Software like NetSuite can help businesses significantly improve the functions involved in the O2C cycle. Using ERP software like NetSuite, companies can significantly improve the Order-to-cash process and resolve issues with automated tools and real-time information. We've created a quick "how-to" guide to help NetSuite customers set up the Order to cash process in their [NetSuite ERP system](https://ennvee.com/oracle-netsuite/oracle-netsuite-erp/). Here's an overview of the steps covered in this guide: 1. Create a customer and inventory item 2. Create Customer 3. Create items based on inventory and non-inventory 4. Create Opportunity with Customer and Item 5. Create Sales Orders with Customer, Item, and Opportunity 6. Approve Sales Order 7. Fulfill Sales Order 8. SHIPMENT 9. INVOICE 10. PAYMENT 11. GL IMPACT **Click below to download the complete NetSuite Order-to-cash guide:** [![Download Guide](https://no-cache.hubspot.com/cta/default/5314978/2e3ad4cd-0698-4763-b5cc-0a891fbd5471.png)](https://cta-redirect.hubspot.com/cta/redirect/5314978/2e3ad4cd-0698-4763-b5cc-0a891fbd5471) --- Check out our other [NetSuite blogs](https://blog.ennvee.com/blog/tag/netsuite) for how-to guides and tips. ennVee also offers Order to Cash, [Procure to Pay](https://blog.ennvee.com/blog/step-by-step-guide-to-netsuite-procure-to-pay), and other [NetSuite solutions](https://ennvee.com/oracle-netsuite/). [Contact us](https://ennvee.com/contact-us/) to discuss your challenges. ### Tags [ERP](https://blog.ennvee.com/blog/tag/erp) [NetSuite](https://blog.ennvee.com/blog/tag/netsuite) [How To Guide](https://blog.ennvee.com/blog/tag/how-to-guide) [Order-to-Cash](https://blog.ennvee.com/blog/tag/order-to-cash) ### Recent Posts - [What is Oracle SCM Cloud](https://blog.ennvee.com/blog/oracle-scm-cloud) - [A Step-by-Step Guide to Procure to Pay in NetSuite](https://blog.ennvee.com/blog/step-by-step-guide-to-netsuite-procure-to-pay) - [Intelligent Automation of Channel Partner Promotions & NetSuite Rebate Management](https://blog.ennvee.com/blog/automation-channel-partner-promotions-and-rebates) - [Leveraging Service Delivery Automation for Complex ERP Systems](https://blog.ennvee.com/blog/service-delivery-automation) ## You Might Also Like... [BLOG A Step-by-Step Guide to Procure to Pay in NetSuite](https://blog.ennvee.com/blog/step-by-step-guide-to-netsuite-procure-to-pay) [BLOG NetSuite Procure-to-Pay: Business Value, Core Components, and Process Foundation](https://blog.ennvee.com/blog/netsuite-procure-to-pay-business-value-core-components) [BLOG How to Connect Tableau to NetSuite using the ODBC Driver](https://blog.ennvee.com/blog/connecting-netsuite-to-tableau-odbc) - [SERVICES](https://ennvee.com/services/) - [Oracle Fusion Cloud](https://ennvee.com/oracle-fusion/) - [Oracle E-Business Suite](https://ennvee.com/oracle-ebs/) - [Oracle JD Edwards](https://ennvee.com/oracle-jde/) - [Oracle NetSuite](https://ennvee.com/netsuite/) - [Cloud Infrastructure (laaS)](https://ennvee.com/infrastructure-iaas/) - [Robotic Process Automation (RPA)](https://ennvee.com/robotic-process-automation/) - [INNOVATIONS](https://ennvee.com/accelerators/) - [Accelerators](https://ennvee.com/accelerators/#ProprietaryAccelerators) - [Products](https://ennvee.com/accelerators/#Products) - [INSIGHTS](https://ennvee.com/resources/) - [Blog](https://blog.ennvee.com/blog) - [Data Sheets](https://ennvee.com/data-sheets/) - [Case Studies](https://ennvee.com/case-studies/) - [White Papers](https://ennvee.com/white-papers/) - CONTACT INFORMATION - US: +1-630-364-1911 - India: +91-93848 42661 - mail: corp@ennvee.net - [© ennVee. All Rights Reserved.](https://ennvee.com/legal-notice/) - [privacy policy](https://ennvee.com/privacy-policy/) - [site map](https://ennvee.com/page-sitemap.xml) ![ennVee logo with caption](https://ennvee.com/wp-content/uploads/elementor/thumbs/ennVee-Logo-with-caption-qiqarok1svjxpl51nz0rwx674xtqlg0ar9c14r3d34.png "ennVee logo with caption") - Services - [Oracle Fusion Applications](https://ennvee.com/oracle-saas-applications/) - [NetSuite](https://ennvee.com/netsuite/) - [Microsoft Dynamics](https://ennvee.com/microsoft-dynamics-365/) - [Salesforce](https://ennvee.com/salesforce/) - [Infrastructure (IaaS)](https://ennvee.com/infrastructure-iaas/) - [Application Managed Services](https://ennvee.com/application-managed-services/) - [Robotic Process Automation (RPA)](https://ennvee.com/robotic-process-automation/) - [Application Integration Services](https://ennvee.com/application-integration-services/) - [Accelerators](https://ennvee.com/accelerators/) - [Oracle EBS Upgrade Automation](https://ennvee.com/accelerators/oracle-ebs-r12-2-upgrade-automation/) - [Oracle Proactive System Monitoring](https://ennvee.com/accelerators/oracle-proactive-system-monitoring/) - [Oracle Discoverer Migration Tool](https://ennvee.com/accelerators/oracle-discoverer-migration-tool/) - [Oracle EDI Automation Tool](https://ennvee.com/accelerators/oracle-edi-automation-tool/) - Resources - [Blog](https://blog.ennvee.com/blog) - [Data Sheets](https://ennvee.com/data-sheets/) - [Case Studies](https://ennvee.com/case-studies/) - [Webinars](https://ennvee.com/webinars/) - [White Papers](https://ennvee.com/white-papers/) - [Careers](https://ennvee.com/careers/) [![LinkedIn](https://blog.ennvee.com/hubfs/Socialmedia_Icons/linkedin.svg "LinkedIn")](https://www.linkedin.com/company/ennvee/) [![Facebook](https://blog.ennvee.com/hubfs/Socialmedia_Icons/facebook.svg "Facebook")](https://www.facebook.com/ennveetechnogroup/) [![Twitter](https://blog.ennvee.com/hubfs/Socialmedia_Icons/twitter.svg "Twitter")](https://twitter.com/ennVeeTech) [![Instagram](https://blog.ennvee.com/hubfs/Socialmedia_Icons/instagram.svg "Instagram")](https://www.instagram.com/ennvee_india/) [© ennVee. All Rights Reserved.](https://ennvee.com/legal-notice/) [Privacy Policy](https://ennvee.com/privacy-policy/)    [Site Map](https://ennvee.com/page-sitemap.xml) ![ennVee logo with caption](https://ennvee.com/wp-content/uploads/elementor/thumbs/ennVee-Logo-with-caption-qiqarok1svjxpl51nz0rwx674xtqlg0ar9c14r3d34.png "ennVee logo with caption")