Integrating the Oracle EBS Credit Memo Approval process with Oracle Approvals Management Engine (AME).

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A student transportation services company transitioned a major portion of its business to an AR Dispute approval hierarchy process using Oracle AME.

The company operates and maintains a fleet of 21,000+ buses that services nearly 600 school districts nationwide. Based on the selected business model, ennVee was asked to provide an Oracle AME solution that integrates with the company's existing Oracle E-Business Suite ERP.

Solution Components

  • Oracle E-Business Suite (EBS) R12.1.3
  • Oracle Approvals Management Engine (AME)
  • Workflow

Solution Approach and Features

  • Implement AME (Credit Memo Approval Process) based on Job hierarchy and approval limits within the company's application architecture framework.
  • Build an integration that utilizes a single set of master product data between both applications, automatically generates approvals, and sends notifications to the right employee.
  • Provide a single solution for the entire Receivable Dispute process, from generating custom approvals to allowing the client's customers to seamlessly submit disputed invoices, and generating approved credit memo invoices through a customized workflow.

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