NetSuite Order management plays an extremely significant role to ensure that the products are manufactured on time and sent to market in order to enhance sales for the organization through quicker turnaround time and go to market.
This works as a tremendous supply chain differentiator in the current scheme of things and organizations need to look at effective Order management through their NetSuite ERP systems to ensure high standards of excellence.
NetSuite Order Management enables you to meet and exceed high customer expectations for omnichannel fulfillment, while it helps to profitably scale the business.
Some of the key differentiators of the NetSuite Order Management system that helps achieve standards of excellence are as follows
Order Synchronisation
This ensures complete automation and management of the order life cycle like order capture and validation, order release, shipment confirmation, customer communications, and settlement. This supports other complex processes such as split shipments, drop shipping, personalized products, continuity programs, and digital fulfillment.
NetSuite’s intelligent order allocation meets to fulfill the orders based on the global inventory availability and business needs. NetSuite’s automatic location assignment through rule-based methodology helps to apply dynamically the fulfillment strategies by cost optimization and timely deliveries to customers.
Live Inventory Visibility
NetSuite enables a single source of Inventory truth across the organization spanning inventory depots, warehouses, stores, and distribution channels. This ensures that the organization is able to stick to its customer commitments and is tightly integrated into the supply chain.
Order Fulfillment
Smaller facilities can use the native pick, pack, and ship functionality, and integrate with key shipping providers. Larger facilities can leverage sophisticated, outbound fulfillment operations to enable seamless order fulfillment.
Store Fulfillment
Stores could enhance as an effective fulfillment source for the customer where customers can buy and return goods from any store. Stores also serve as fulfillment hubs for the organization across all channels.
Drop-ship/Endless aisle
Efficiently manage drop-ship programs, including order capture and validation, communicating dropship orders to suppliers, receipt of supplier acknowledgment and shipping confirmations, seamless communications back to the customer, and settlement with the supplier.
Return – Exchange Policy
Stores could enhance as an effective fulfillment source for the customer where customers can buy and return goods from any store. Stores also serve as fulfillment hubs for the organization across all channels.
Customer Service
A seamless omnichannel experience enables customer service representatives (CSRs) and store associates to work in a decentralized manner with order management capabilities to help them handle customer inquiries and issues on product availability, order fulfillment, and changes.